Terms of Sale
CONDITIONS OF SALE:
Caffe.com is a brand owned by Gruppo Gimoka S.p.A single-member company
Orders are accepted only with delivery in European territory.
Shipments will be made by express courier at no cost. In case of cash on delivery, the cost will be 3 VAT included.
From the moment the shipment takes place, the package will be delivered to you in 24 hours throughout Italy, excluding the islands of Puglia and Calabria where delivery times are extended to 48 hours.
It will be possible to purchase by credit card or payment on delivery (cash on delivery), all this will be asked of you during the formulation of the order and will not involve any price change. In case of problems with shipments, defective products or missing goods, you must notify us by email at firstname.lastname@example.org or by telephone at (+39) 02 3930 8850.
In case of lack of items in the package, they will be returned to you via priority mail at our expense once the lack has been ascertained.
For returns or exchanges of defective goods, the costs of returning goods from you to us are at your expense, but the return costs are at our expense.
Pursuant to the current legislation for the protection of consumers Legislative Decree 206/2005, only and exclusively the Consumer who for any reason is not satisfied with the purchase made, has the right to withdraw from the stipulated contract and to return any ordered Products already delivered, without any penalty and without specifying the reason. The right of withdrawal may be exercised by the Consumer, under penalty of forfeiture, within fourteen days of receipt of the products. The right of withdrawal is exercised by sending, within the terms indicated above, a written communication to the headquarters of Gruppo Gimoka S.p.A single-member company by registered letter with acknowledgment of receipt. The communication can be sent without fail, within the same term, also by e-mail to the address email@example.com. After having communicated the desire to return the goods, the Consumer will have 14 days to arrange the collection of the goods with the Gimoka S.p.A single-member company Group, and the Gimoka S.p.A single-member company Group will collect the package through its own trusted courier.
The reimbursement of the sums in favor of the Consumer is free and is carried out in the shortest possible time, and in any case within approximately 14 days from the date on which Gruppo Gimoka S.p.A single-member company comes into possession of the Products, verifying their integrity in all their parts, the failure use and return in the original packaging. The costs of returning the products to Gruppo Gimoka S.p.A single-member company are charged to the Consumer, and in case of collection of the package by Gruppo Gimoka S.p.A single-member company, they will be reversed from the refund due. In order for the right of withdrawal to be exercised, the consumer must place the INTEGRI products as received in the package sent by Gruppo Gimoka S.p.A single-member company.
They are not refundable in any way:
food products whose packages are even partially open.
Coffee machines already used or started.
boxes of coffee already opened and partially consumed.
For each order placed, Gruppo Gimoka S.p.A single-member company issues an invoice if requested in completing the order and is shipped together with the package. No changes will be possible after the invoice has been issued. The customer can purchase the products in the Caffe.com electronic catalog at the time the order is sent.
Due to the possibility of multiple purchases at the same time by multiple users, Gruppo Gimoka S.p.A single-member company reserves the right, once the order has been received, to check the availability of the goods and, failing that, to promptly communicate the non-acceptance of the order sent.
No responsibility can be attributed to Gruppo Gimoka S.p.A single-member company for errors on the order, as for each order placed, an order summary email is automatically and immediately sent to your mailbox. This confirmation message will re-propose all the data entered by the customer who undertakes to verify its correctness and to promptly communicate any corrections.
By placing an order on the Caffe.com website, the customer declares to have read the conditions of sale, the proposed payment methods and the entire purchase procedure. With express reference to art. 3 and 4 of Legislative Decree 185/89, the customer will receive, via e-mail, all the information necessary for the identification of the seller that the customer must keep together with the e-mail of acceptance of the contract.
No damage can be requested from Gruppo Gimoka S.p.A single-member company for any delays in carrying out repairs or replacements. Gimoka Group S.p.A single-member company took over this domain starting from the day (01/01/2012). Any inconvenience occurring prior to this date is not attributable to our company.
In case of problems with shipments, defective products or missing goods, you must notify us by email at firstname.lastname@example.org or by telephone at (+39) 02 3930 8850.
The discounts accumulated over time with promotions, codes, reviews and so on cannot be used simultaneously with one or more Bomb Offers or for the purchase of original products.